Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Frequently Asked Questions
● MATERIAL & JEWELRY CARE ⛓
All our items are crafted with premium, hypoallergenic 925K Solid Sterling Silver. Our gold pieces feature a thick layer of real 14K Gold over our solid 925K sterling silver base, ensuring no nickel is used for even the most sensitive skin.
To keep your jewelry looking its best, we recommend removing it before contact with water (showering, swimming, washing hands) and avoiding harsh chemicals, lotions, or perfumes. When not wearing your piece, store it in an airtight environment, like the FeelGold pouch & gift box provided with every item, to prevent tarnishing and maintain its brilliance.
● PROCESSING TIME & STATUS 📦 & ✈️
Every piece is meticulously handmade with care, and we believe it's well worth the wait! Please note that expedited shipping accelerates transit time only, not our processing time. "Business days" exclude weekends and public holidays.
Ready-to-ship items are processed and shipped within 1-3 business days.
Custom-made items are made-to-order and processed + shipped within 3-5 business days. (Items that are "made-to-order" are always clearly noted in their listing's detail section.)
ᴘʀᴏᴄᴇꜱꜱɪɴɢ ᴛɪᴍᴇ + ᴛʀᴀɴꜱɪᴛ ᴛɪᴍᴇ = ᴇꜱᴛɪᴍᴀᴛᴇᴅ ᴅᴀᴛᴇ ᴏꜰ ᴀʀʀɪᴠᴀʟ
You can always track your order's current status by visiting your purchase history in your Etsy account. In the rare event of any unforeseen delay, we will notify you promptly.
● FREE REPLACEMENT & MONEY BACK GUARANTEE ✅
Your satisfaction is our priority! We offer a 90-day guarantee on everything you purchase from our store. If your order arrives not as described (e.g., incorrect size, material, or design) or if you've received the wrong item, please send us a message via Etsy immediately. We're committed to making things right, and will swiftly resolve the problem by either sending you a new item for free or providing a full refund.